Help and support
Cards
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Visa Debit Card Customer Service1-800-295-8472
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Regions Credit Card Customer Service1-800-253-2265
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Lost or Stolen Regions Debit Card1-800-295-8472
Mortgage & Lending
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Regions Mortgage Customer Service1-800-986-2462
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Regions Mortgage Origination Center1-877-536-3286
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Home Equity Loan or Line1-800-986-2462
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All Other Loan Servicing1-800-231-7493
Corporate & Commercial
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Regions Commercial Client Services (support for Commercial/Corporate online services: Regions OnePass, iTreasury, Quick Deposit, CentreSuite, etc.)
1-800-787-3905 -
Real Estate Capital Markets Agency and CMBS Loan Servicing1-877-900-6272
Home Improvement Loans (formerly EnerBank)
Home Improvement Loan Customer Service
1-888-390-1220, option 1
Learn more about home improvement loan payment options.
Customer assistance program
Missed a payment? Unable to pay your bills for a short period of time or for the long term? Learn about our customer assistance program.
Activity Verification Alerts
Periodically, Regions my call you or ask you to call to verify activity, such as an unusually large purchase or a change to an email address on file. These calls help us ensure the security of your account.
Ascentium Capital Customers
For all inquiries, please reach out to Ascentium Capital customer support.
Local Branch
So that our branches can best serve walk-in visitors, we provide toll-free Contact Center bankers who can assist with your everyday banking needs. If you have a matter that cannot be resolved over the phone, please visit a convenient Regions branch to speak with a local representative.