Regions Help & Support

Biometric verification uses a person’s physical characteristics, such as a fingerprint or facial features, to log in or access their account through a mobile device. Most recent smartphone models have at least one built-in mechanism for biometric verification. Regions Mobile app will use the same physical characteristics your phone uses to sign you in to your account. Biometrics offer a convenient alternative to passwords or personal identification numbers (PINs).

The use of biometrics for banking through Regions Mobile app requires a compatible device and enrollment in online banking. Separate terms and conditions apply. Your mobile carrier’s messaging and data fees may apply.