Regions Help & Support

Regions has options for the payment of items when your account does not have sufficient available funds — Regions Overdraft Protection and Standard Overdraft Coverage. Both services may be available to eligible customers. Funds from Overdraft Protection will be accessed before using Standard Overdraft Coverage.

OVERDRAFT PROTECTION

With Regions Overdraft Protection, your checking account is linked to a funding account at Regions, such as a savings account, credit card account or line of credit. If you choose to enroll in Overdraft Protection, we may use the amount available for Overdraft Protection in the funding account to authorize and pay debit card and ATM transactions on the checking account that otherwise might be declined or cause an overdraft on the checking account. We also may use this available balance in the linked funding account to pay check and ACH items on the checking account that would otherwise be paid into overdraft for a fee or returned at no charge.

We generally transfer amounts from the designated funding account to the checking account in increments of $10. If the amount available for Overdraft Protection in the funding account is less than $10 or the amount available for Overdraft Protection in the funding account is less than the $10 increment that otherwise would be transferred to cover the amount of the overdraft, we will transfer the full amount available for Overdraft Protection in the funding account to the checking account. If the checking account still has an insufficient available balance to pay an overdraft item even after we advance available funds from the funding account, we may pay the item into overdraft and charge a fee. There is no charge to your checking, savings, or money market account if we do not pay a check or other item due to insufficient funds and the item is returned.(We will not charge a fee for everyday check card transactions if you have not opted in to Standard Overdraft Coverage for those transactions.) We do not charge a transfer fee for Overdraft Protection transfers.

Additional rules that apply to the various Overdraft Protection options are noted in the applicable customer agreements covering deposit accounts, credit cards and credit lines. Visit your nearest branch or log in to Online Banking to set up overdraft protection.

STANDARD OVERDRAFT COVERAGE

We may provide Standard Overdraft Coverage on your qualified checking account to cover transactions that exceed the available balance in your account plus any funds that may be available for ODP, if applicable. We generally provide Standard Overdraft Coverage for check, ACH and recurring check card transactions on qualified checking accounts. Our Standard Overdraft Coverage does not cover everyday check card or ATM transactions if you overdraw your personal checking and linked overdraft protection account, unless you have specifically consented, or “opted in,” to the coverage for those transactions. If you do not opt in to Standard Overdraft Coverage for ATM and everyday check card transactions, we may still pay overdrafts on those transactions, but we will not charge you a Paid Overdraft Item fee for doing so.

Not every account qualifies for Standard Overdraft Coverage. New accounts rarely qualify for Standard Overdraft Coverage immediately upon being opened, even if you have other, older accounts that qualify for Standard Overdraft Coverage. Qualification for this coverage is determined at our discretion. We reserve the right to require you to pay any overdraft immediately or upon demand. We also reserve the right not to pay overdrafts. We may charge Paid Overdraft Item fees when we pay items into overdraft. Our Paid Overdraft Item fee is $36 and is subject to change. When the available balance in your personal account is overdrawn by $5 or less after end-of-day-processing, we will not charge you a Paid Overdraft Item Fee for items that post that day. We will charge Paid Overdraft Item fees for ATM and everyday (non-recurring) check card transactions paid into overdraft only if you have opted in to Standard Overdraft Coverage for those types of transactions. For more information, please visit any Regions branch or contact us.