Regions Help & Support

FAQ

How do I use my card at chip-enabled merchants?

You can pay using your chip card in three easy steps:

  1. Insert the chip end of your card into the terminal at checkout with the chip facing up.
  2. Keep your card in the terminal and follow the prompts on screen. You may need to sign for your purchase to complete the transaction.
  3. Remove your card from the terminal when prompted and take your receipt.