Regions Help & Support

FAQ

How can I request a copy of my credit card agreement?

To request a copy of your credit card agreement online, please complete the following steps:

  1. Log in to Online Banking.
  2. Click the Customer Service tab.
  3. Select “Send Us a Secure Email” in the Contact Us area.
  4. Click “Compose,” select “Other” inquiry, and type your request. If you have multiple credit card accounts, please specify the last 4 digits of the card number you are referencing. Once you click “Send” you will be notified at your regular email address when your response is ready.

To request a copy of your credit card agreement by phone, call us at 1-800-253-2265—24 hours a day, seven days a week.