Regions Help & Support

We will send you overdraft and other account-related notices by email if you are enrolled in online statements. An email alert can reach you days before a mailed notice would. If you do not want email notices for overdrafts or other account notifications and instead prefer to receive them by mail, you must unenroll in online statements. This will result in your periodic statement and any future overdraft, overdraft protection transfer or other account-related notices being mailed to the address on file for your account. Fees may apply to paper statements for certain accounts. Please see your account disclosures for details.

However, we have expanded our notices to include automatic courtesy email alerts for overdrafts and overdraft protection transfers for primary owner of the account without online statements. Please be sure to keep your account-related email address* current so that you will receive email alerts in a timely manner.

Copies of overdraft notices and overdraft protection transfer notices will always be available in your account transaction history whenever we assess overdraft fees or overdraft protection transfer fees.

*We can provide email alerts only if you have provided your email address to us. We provide email alerts as a courtesy and disclaim any liability in the event of an alert delivery failure or delay. We may modify or discontinue email alerts at any time and without notice to you. If you are a Regions Online Banking customer, you can find information on updating your email address through Online Banking.